• Booked arrival and departure times must strictly be observed. Additional hire costs will be incurred on hire periods not adhered to. Set up, pack up, cleaning and the return of all furniture and styling pieces back to their original places must be coordinated within your booked hire period. Parking facilities are limited to one designated car park for the Studio. If you plan to bring additional vehicles, please allow extra time to secure on-street parking.

    • All bookings are strictly non-refundable.

    • If you need to reschedule your booking, it must be requested 72hrs prior to the original booking date. Please email hello@dreamystudiosgc.com.

    • As we share the complex with other businesses, please be considerate and maintain a respectful level of noise

    • For hygiene and furniture protection purposes, we kindly request that all footwear be removed upon entering the studio. Shoes are to be worn for and during shoots only.

    • Please keep the studio clean and tidy and take extra care with the furnishings and styling pieces. If damage or breakages occur during your hire period, please inform the Studio Manager. 

    • We kindly request, if rearranging furniture to suit your content you lift where possible to avoid the flooring being marked or damaged. The heavier furniture pieces have soft pads on the bottom of the legs for easy movement.

    • We appreciate your cooperation and consideration of other clients' bookings that may precede or follow yours by returning all furniture and styling pieces to their original positions. 

    • Its important to ensure set up, pack up and reset time are coordinated within the hire period booked.

    • For the flexibility of each brand's content, mirrors are positioned leaning against walls. Please ensure mirrors are securely placed to avoid falling and not leaned on or knocked with furniture.

    • Minors must be accompanied and supervised by an adult at all times

    • The upstairs area is not part of the hired space. Access to this area is strictly restricted during the booking.

    • The use of glitter or confetti during the booking is strictly prohibited. A $100 cleaning fee will be payable if found post booking 

    • All lights and aircon are to be turned off prior to vacating the premises.

    • Please ensure that all rubbish and items brought onto the premises are removed and disposed of properly. Designated bins for larger items are located at the rear entrance of the complex.

    • Smoking is strictly prohibited within all interior areas of the Studio

    • For a comfortable and safe experience pets are not permitted in the studio, unless by prior arrangement.

    • The studio assumes no liability for any injuries, accidents, or damages to persons or property that may occur during the hire period. 

    • As we prioritise the safety and security of our clients and property, security cameras have been installed in all common areas. 

  • Security Disclaimer
    At Dreamy Studio Gold Coast we prioritise the safety and security of our clients and property. To achieve this, we have installed security cameras in all common areas. However, we respect your personal privacy and have ensured that no cameras are installed in private areas, such as the restroom.
    The Purpose of Security Footage
    Our security footage serves a crucial role in maintaining a safe environment, preventing theft, and addressing any security-related incidents that may arise. This footage is used solely for these purposes, and we take the handling and storage of it very seriously.
    Access to Security Footage
    We store our security footage securely, and access is strictly limited to authorised personnel. We will not share footage with third parties unless we are required to do so by law or in the course of investigating a specific incident. Your trust is important to us, and we are committed to handling your security and privacy with care.

    Damage Policy

    1. Damage Liability
    Clients are liable for damages to studio property, (walls, floors, furniture, styling pieces, etc.) resulting from misuse, negligence, or accident. Charges for damages will be communicated within 14 business days.


    2. Studio Inspection
    A daily inspection of the studio, furniture, and styling pieces is conducted. Clients are required to report any pre-existing issues upon arrival. Failure to do so implies acceptance of the studio's condition.

    3. Repair and Replacement Costs
    Clients are liable for all costs associated with the repair or replacement of damaged studio property. Any repairs or replacements shall be of comparable quality to the original items. In the event that an item is deemed irreparable, the client shall be responsible for full payment.

    Noise Disclaimer
    As the Studio is situated in a small business complex, 100% silence cannot be guaranteed as it is not a soundproof facility.


    Liability Disclaimer
    The studio assumes no liability for any injuries, accidents, or damages to persons or property that may occur during the hire period. This includes, but is not limited to, injuries resulting from studio property misuse, accidents within the studio premises, or harm caused by hazardous materials or props brought in by the client.